Privacy Policy

Introduction

This Privacy Policy is our official company policy regarding the collection and use of information we obtain from you. This policy explains how and why our company collects your personal data, how it uses it and how you can control its use by our company. Our company undertakes to comply with the applicable legislation governing the collection and use of personal data and to protect and preserve your privacy during your transactions with our company.

The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA).

Acceptance

When you send an e-mail, use a website of our company or install, access and/or use the products and services offered by our company, you consent to the collection of information in accordance with this Privacy Policy and other agreements that exist between us. You acknowledge and agree that your use of our company's websites or products constitutes your acceptance of this Privacy Policy and General Terms of Use.

Types of information collected

Our company may collect various information in the normal course of conducting its business activities, including personal and non-personal data.

For example, we may collect information such as your name, telephone number, e-mail address, IP address, all in connection with your use of our company's products and/or services and websites.

Basic Purpose of Information Collection

Our company collects information in the course of conducting its business activities in order to:

to conduct its business activities and provide you with products and/or services

to provide marketing services and receive feedback about our products and services and

  • to conduct its business activities and provide you with products and/or services.
  • to provide marketing services and receive feedback about our products and services and
  • to provide access and contents of the websites with improved efficiency and functionality. Without this information, our company may not be able to provide you with its products and/or services or satisfy your expectations from it on an ongoing basis.

How our company collects information

Our company collects information in two main ways:

a) directly from you when:

  • purchase or subscribe to our products and/or services;
  • contact us to request support or submit a question regarding our products or services;
  • submit your e-mail address and other information to be included in our database
  • you visit any of our active websites or company facilities
  • you become a shareholder of our company.

b) indirectly, for example, by placing browser cookies or other means of analysis on computers and devices used by you. Before or at the time we collect information, we will take reasonable steps to notify you of such collection and draw your attention to this Privacy Policy, as well as our company's Cookie Policy (if applicable applications are used).

How your information will be used

You acknowledge and agree that our company may use or disclose information for the primary purpose for which it was collected, such as, but not limited to:

a) The provision of services and/or products, related administrative tasks, the processing of orders you have placed, marketing and notifications of changes to our services and/or products and, in general, keeping records regarding the use of products and/or of our services by you, registering and managing support tasks, communicating with you or complying with our legal obligations and

b) the information can be shared between our company and the related corporate organizations and disclosed in a confidential context to the third parties acting as our contractors, agents or suppliers regarding the main purposes of the cooperation between us.

We may also use this information for a purpose related to the primary purpose of collecting the information, and in cases where an ordinary person would reasonably expect us to use the information in this way.

Where you provide personal data to us about another person, you warrant that you have the relevant permission to do so and that you will inform that person of our identity, how we use and disclose their data and that may gain access to said data.

Disclosure of information

Your information will be disclosed to persons outside our company only in accordance with what is provided for in this Privacy Policy or as otherwise communicated to you at the time the information is collected. Our company may disclose your information where:

a) we reasonably suspect that your health or safety or the health or safety of the public is at risk

b) we reasonably suspect past, present or potential future involvement in illegal activities and that disclosure of your information is a necessary component of our investigation or reporting the matter to the appropriate authorities and/or

c) where such use or disclosure is required or permitted by law (for example, in the context of a subpoena, warrant or other court order or legal process).

Third party sources

Our website or other material of our company may contain links to websites owned and operated by third parties, which may collect personal data about you. Once you leave our company's websites, this Privacy Policy no longer applies and our company disclaims any responsibility for the privacy practices of such third parties or the content they provide. You should always review the privacy policies of any third parties you interact with.

Cross-border transmission, security and storage

By accessing a website of our company or by installing, accessing or using our company's products and/or services, except where we have agreed under a contract to keep such information within a specific country or region , you agree and consent to the cross-border transfer of information and/or data. Our company uses or may use in the future third parties, such as Amazon (AWS) and Microsoft cloud services, to store its e-mails, databases and systems and Google to provide analysis services . These providers are generally based in Australia, the European Union and/or the European Economic Area and/or the United States of America. Our company uses commercially reasonable physical, administrative and technical safeguards to maintain the integrity and security of personally identifiable information such as, but not limited to, secure data networks protected by a firewall and password protection systems that meet common industry standards. Transmission of data over the Internet may not be secure and therefore you transmit all information at your own risk. Upon receipt of your transmission, our company makes every effort to ensure the security of the transmitted information on our systems. You are solely responsible for maintaining the confidentiality of your passwords and/or account information and for ensuring that your systems are up-to-date and have anti-virus and other security measures in place.

Responsibility for communication, access and correction of personal data

Our company is committed to maintaining accurate, relevant and appropriate information for our customers and other stakeholders. You can contact us and/or request access to your information through our Data Protection Officer as follows:

Data Protection Officer

Street/number: 269 Mesogeion St

City: Chalandri, 15231

Phone: 0030 210 6985280

Fax: 0030 210 6912228

E-mail: dpo@i-system.gr

Our company will consider your request in accordance with applicable privacy protection legislation and provide you with access to a copy of the information it holds about you, allowing you to exercise your rights of access, objection to processing, objection to automated download decisions and the creation of profiles, limitation of their processing, portability, correction or even deletion of data of the above data as specifically defined in the European Regulation (EU) 2016/679 General Data Protection Regulation (GDPR), unless:

  • you fail to satisfy our company that you are entitled to access the information or
  • our company has the right not to accept or deny said access.

Εάν σας αρνηθούμε την πρόσβαση στις πληροφορίες, κατόπιν αιτήματός σας θα παράσχουμε αιτιολόγηση της εν λόγω άρνησης. Για λόγους ασφαλείας, η εταιρία μας δεν θα γνωστοποιεί ευαίσθητα στοιχεία ασφαλείας όπως, μεταξύ άλλων, ονόματα χρήστη, κωδικούς πρόσβασης ή στοιχεία πιστωτικών καρτών.

Complaints

If you have any complaints about our Privacy Policy or the collection, use or disposal of your personal data, you should direct your complaints to the Data Protection Officer (see contact details above). The Data Protection Officer will review your complaint and attempt to resolve it. If you are not satisfied with the outcome of this review, you may request that your complaint be investigated by an independent person or authority.

Changes to the Privacy Policy

This Privacy Policy may be revised from time to time without further notice and such revisions will be indicated in the "last modified" notice above. Please visit this page again to be informed of any changes. By continuing to use the website, you agree to this Privacy Policy and any revisions to it in the future.