Order progress

  • On the same or the next working day after placing your order, you will receive an "Order Progress" email that will list the transport company that will deliver your order and the Shipping Number (Voucher) by SMS to your mobile phone.
  •  You can track the delivery stage of your package using the Voucher Number.
  •  In any case, check your junk mail folder in case the mail server has marked the corresponding email in this way for the progress of your order.
  •  If your order has been shipped to the ACS shipping company, contact them by phone at 210 8190000 or use the "Shipment Search" service on the shipping company's page here.

Order cancellation

Cancellation of an order is accepted only if it has not already been received by the transport company and if 48 hours have not passed since the order was placed.